Title: Case Management Officer (1 position)

Title: Case Management Officer (1 position)

Posted on: 19 Sep, 2024

Background Information:

Pastoral Activities and Services for people with HIV/AIDS Dar es Salaam Archdiocese -PASADA TANZANIA is a Tanzanian faith-based organization operating since 1992 in Tanzania and owned by Catholic Archdiocese of Dar es Salaam having over 25 facilities. PASADA TANZANIA reaches all the poor, under privileged, infected, and affected by HIV and AIDS including communicable and non-communicable diseases. We provide the needy people with a comprehensive range of services along with the continuum of care including medical, spiritual, psychosocial, and palliative care services through deploying community-based approaches in the provision of healthcare and livelihood improvement activities. We also engage in resilience building to vulnerable community members (including but not limited to Children & Adults, OVC, Adolescents and their Caregivers) in addressing the structural drivers of the epidemic to control and mitigate its adverse effects. Although sponsored by the Catholic Church, the services offered by PASADA TANZANIA are available to all individuals without discrimination of any sort in Tanzania. Additionally, educational and awareness raising programs are carried out at facility and community levels with the objective of reducing stigma and discrimination and promoting behavioral change, thereby limiting the spread of the virus.

KIZAZI HODARI PROJECT

Kizazi Hodari Southern Zone Project is a five-year project (2022 to 2027) funded by USAID with the aim of Improving health, well-being, and protection of OVC and youth in high HIV burden communities. The Project is implemented by Deloitte Consulting Limited, as the prime implementing partner, through the partnership with PASADA Tanzania. The activities are executed through family and communities and engage the social welfare workforce including Community Case Workers (CCW), Lead Case Workers (LCWs) and National Integrated Case Management System (NICMS) Assigned Officers. It includes coordination and integration with the health workforce and PEPFAR clinical partners (THPS) to improve bi-directional referrals between clinical and community for efficient HIV service delivery with complementary social service delivery.

We are looking for an enthusiastic, creative, energetic individual to fill the following vacant positions for the Kizazi Hodari Project.

Title:  Case Management Officer (1 position)

Reporting: Program Manager

Locations: Pwani

Position Summary:

The overall purpose of Case Management Officer Position is to provide strategic leadership and management of National Integrated Case Management System (NICMS) function at PASADA Tanzania Organization and council level. The jobholder will ensure high quality case management services are offered to OVC caregivers, Children, and Adolescents living with HIV.

Roles & Responsibilities:

·         Oversee Case Worker Coordinators and provide overall leadership for case management activities.

·         Share direct supervision responsibilities of Community Case Workers (CCWs), Lead Case Workers (LCWs), and Community Health Workers (CHWs) with Case Management Coordinators.

·         Disseminate and ensure adherence to case management, child protection, referral and linkages, parenting, and M&E guidance, standard operating procedures (SOPs), and other job aids that facilitate holistic case management at the household/community levels.

·         Ensure that case management services delivered address the holistic needs of OVC and caregivers including health, nutrition, education, protection, livelihoods, and psycho- social well-being.

·         Conduct quality step-down training for Case Management Coordinators and CCWs.

·         Regularly monitor case management activities and use the information to improve case management quality and implementation

·         Ensure CCWs complete required case management forms and ensure the case filing system is developed and maintained.

·         Work in partnership with local government authorities as appropriate, including but not limited to District Executive Directors (DEDs), Council Health Management Teams (CHMTs), District Social Welfare Officers (DSWOs), and Ward-level officials.

·         Create community linkages for broader community engagement of youth and caregivers in case management, child protection, parenting, etc.

·         Map existing community cadres (Community Health Workers, Home-Based Care Workers, Para-Social Workers, etc.) in communities and assist government officials to recruit and select CCWs for the National Integrated Case Management System (NICMS) Training for CCWs.

·         Ensure that all CCWs are oriented to the Child protection Policy and Code of Conduct; take all cases of child abuse seriously and follow national protocols to ensure timely reporting.

·         Ensure CCWs are coordinating with local structures including health facilities and NPA-VAWC Committees.

·         Lead the development of a service directory for social services (in coordination with the Health and HIV services Officer) in implementation areas; update the directory at least once per quarter.

·         Ensure that Case Management Coordinators are providing continuous mentoring and support to CCWs; directly conduct supportive supervision to Case Management Coordinators and CCWs

·         Submit timely updates to the Program Manager for inclusion in the quarterly, semi-annual, and annual reports.

·         Document specific case management lessons learned and best practices for experience sharing and replication

·         Perform any other relevant duties as assigned by the Project Manager.

Minimum required Qualifications, Experience, and Skills Education:

·         Bachelor’s in Social Work or Public Health, Community Development, Community, Economic Development (CED) may be considered.

Skills:

·         Strong M&E skills and experience in strategic information

·       Excellent written and oral communication skills in Swahili and English including excellent training skills in working with adult learner learners, particularly at the community level.

·         Able and willing to work flexible hours as needed without constant or close supervision.

·         Demonstrate leadership and team-building skills.

·       Diplomacy and negotiation skills that demonstrate the ability to collaborate and coordinate with a range of stakeholders and complex priorities.

Experience:

·      At least two (2) years’ experience in a field position with an organization in public health or OVC programming.

·         Experience in Home Based Care (HBC), National Integrated Case Management Systems

(NICMS), PEPFAR OVC/MVC differentiated care of services, etc. is preferred.

·      Experienced with PEPFAR 3.0 funded project in Tanzania.

·      Experience implementing program and donor regulations, systems, and procedures

·      Experience in an Appreciative Inquiry (AI) approach in development and social work.